Hussain Shimhaz
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Air and markets

The Maldives built the China market. Can we repeat the same for another market?

Between 2009 and 2014 Chinese arrivals grew almost six-fold while China's outbound travel grew two and a half times. We did not ride a wave, we took share from it, and then gave two-fifths of that share back while the market was still growing. Look at how it was done and a system appears, though nobody designed it as one.

Hussain ShimhazSeptember 20267 min read
An engine labelled China Market System, fed by air connectivity, distribution, product adaptation, easy access and market engagement, with arriving guests walking into a Maldivian resort and queues from India, Europe, the Middle East, South East Asia and the US waiting behind

In 2009 the Maldives received 62,640 Chinese visitors. Five years later it received 370,960.

Almost six times as many, in five years. It is the fastest any market has ever grown here, and the usual explanation is that China got rich and we happened to be in the way.

That explanation is testable, and it does not survive.

Chinese outbound travel did grow enormously in those years. World Bank figures put departures from China at 47.7 million in 2009 and 116.6 million in 2014, a rise of two and a half times. Ours rose almost six.

Put the two together and the picture sharpens. In 2009, for every ten thousand Chinese travellers leaving the country, thirteen came here. By 2014 it was almost thirty-two. We did not ride the wave. We took share from it, and more than doubled that share while the wave itself was getting bigger.

Something local was happening. It is worth being precise about what.

Chinese arrivals, year by year

Seats came before demand

The thing that changed first was not a campaign. It was capacity on the route.

Through the first half of the 2010s a succession of operators put direct lift between the Maldives and Chinese cities, some Maldivian, some Chinese, some flying charter rather than schedule. Mega Maldives, founded in 2010 to work this market, opened Hong Kong, Shanghai and Beijing across 2011. Chinese carriers followed, and charter programmes reached a dozen more cities. No single airline made this market. What made it was that the route existed at all, from several cities, at frequencies a wholesaler could plan a season around.

Now look at what the arrivals did.

Year Chinese arrivals Share of all arrivals
2009 62,640 9.6%
2010 122,810 15.5%
2011 203,970 21.9%
2012 233,980 24.4%
2013 338,250 30.1%
2014 370,960 30.8%

Seats came first and the market followed. That sequence matters more than anything else in this story, because it is the part that can be copied.

Underneath it sat an advantage this country rarely gets credit for and pays nothing for. The Maldives asks no visa of anybody. Every arriving passenger is stamped in on landing. For a Chinese traveller in 2011, choosing between destinations that each wanted an application, an appointment and a fee, that is not a small consideration.

Around the connectivity, the rest assembled. Chinese wholesalers built packages for the new flights and Maldivian agents took them up. Resorts accepted allocations they would previously have kept for European tour operators. Two governments took an interest, though later than is usually assumed: President Xi Jinping made the first state visit by a Chinese head of state in September 2014, at the peak rather than on the way up, and the free trade agreement was not signed until December 2017.

Then the product had to change

This is the part that gets left out, and it carries the most transferable lesson in the whole story.

Filling an island with guests from a new market is not the same as serving them. Properties built over thirty years around one set of expectations were asked, within about three years, to serve a second set alongside the first. The adjustment came quickly: signage in Mandarin, Chinese-speaking guest relations staff, bilingual teams at the dive centre and the front desk, Chinese chefs in the kitchen and Chinese dishes at every meal service rather than as an occasional theme night.

The deepest adaptation was not on the plate, though. It was in how the stay itself was assembled. Based on my own experience in the industry, the standard configuration sold into this market was a split stay: two nights in a beach villa, two nights over the water. Four nights. Rather than sell one room category for a week, resorts were selling two categories inside a single short visit, moving the guest from the beach to the water halfway through. That is a different operation. Two check-ins, two housekeeping cycles, a villa turned over mid-stay, and a rate built from two products instead of one.

The format outlived the boom that produced it. The Standard at Huruvalhi still sells a "2N Beach Villa + 2N Water Villa" four-night package, and the same shape turns up across resort and agency listings today.

There is a general rule in there, and it is not about any one nationality. Connectivity brings a market. Product decides whether it stays. A route can be opened in a season, but a property that genuinely serves two different kinds of guest at the same time takes considerably longer to build, and costs money that appears before the revenue does.

We won the share, then gave it back

2014 was the peak, at 370,960 arrivals and 30.8% of everybody who came.

What followed is usually called a decline, which undersells it. Chinese arrivals fell in every year to 2019, ending at 299,000. Over the same five years Chinese outbound travel grew by another third, from 116.6 million to 154.6 million departures.

Measure it the way we measured the boom. In 2014 we drew almost thirty-two visitors for every ten thousand Chinese departures. By 2019 we drew just over nineteen. We lost around two-fifths of our share of the world's largest outbound market while that market was still growing.

Why is harder to answer than it looks, and I would rather be careful than confident. More destinations were competing for the same travellers, and many were closer and cheaper. Rate pressure was real: HVS recorded average daily rates in the upscale and luxury segment falling from $1,080 in 2014 to $1,030 in 2015, with occupancy down from 65% to 62%, and attributed it to the industry's exposure to a small number of source markets whose currencies had weakened. Our own resort beds grew from 23,030 in 2014 to 35,530 by 2019, so there was more to fill and more reason to discount.

What the record does establish is simpler and more useful. The mechanism that built the market was capacity plus product. When the second half of it stopped keeping pace with what competitors were offering the same travellers, the first half was not enough on its own.

So can we do it again?

Look back at the whole sequence and a system appears, though nobody designed it as one.

Seats first, usually on charter, where a wholesaler carries the risk for a season. Then distribution, because an agent can only build a package once the flights are predictable. Then access, which in our case cost nothing because it was already there. Then product adaptation, the slowest and most expensive step, and the one that decides whether anybody comes back. And around all of it, engagement at both ends: governments, trade, the places where bookings actually happen.

Connectivity, distribution, access, product, engagement. Nobody wrote that down in 2010. It is only visible looking backwards, which is exactly why it is worth writing down now.

The encouraging part is that the same sequence is running again, in Central Asia and in Central Europe: charter first, scheduled service a few years later, arrivals climbing behind both. That is the clearest evidence we have that the China decade was a method rather than an accident, and it deserves a piece of its own.

The less encouraging part is that most of it is being done by other people. Those routes were opened by foreign carriers and foreign wholesalers placing their own commercial bets. We are benefiting from a system we invented, in markets we did not choose, on aircraft we did not put there.

There is at least one sign the lesson has been absorbed. In August 2024 the state marketing corporation signed an agreement with Fliggy, the Alibaba-owned platform that is one of China's largest travel sellers. Whatever comes of it, that is distribution rather than display: an attempt to be where the booking happens, which is a more useful instrument than another stand at another fair.

One caution before anyone gets too confident. No published source crosses nationality with type of accommodation, so while we know the country won this market and then lost most of its share of it, we cannot say which resorts, guesthouses or city hotels won it, or which are carrying the loss.

We know what we did, though. We have the arrivals, the flights, the packages and the dates. What is harder to explain is why that sequence has never been turned into a plan.

There are markets out there today that look a great deal like China did in 2009. Large enough to matter, wealthy enough to travel, already able to enter this country without asking anybody's permission, and reachable without routing through a region that can close. Some of them already have somebody chartering into Velana for a season at their own risk.

We did this once, more or less by accident, and it produced the fastest growth in our history. Is there a reason we could not sit down, pick the two or three markets that fit the pattern, and do it again on purpose?


Sources

The four-night split stay is based on my own experience, not a published figure. Visitors per ten thousand departures is calculated from the arrivals and World Bank series.

Hussain ShimhazSeptember 2026